Shipping & Return/Exchange Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Please note that returns will need to be sent to the following address: 9599 W Charleston Blvd, Las Vegas, NV, 89117.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at

Collaborations offer a beautiful fusion of aesthetics and functionality, as we combine our expertise in crafting high-quality ceramic pieces with the distinct design elements and visions of our collaborators. These partnerships challenge us to push boundaries, experiment with novel techniques, and explore innovative concepts that we might not have explored on our own


This limited-edition ceramic olive dish was custom made specially for Cupcake & Cashmere with a big section for olives and a smaller bowl for pits.



This delightful limited-edition set of ceramic forest mushrooms was custom made specially for Cupcake & Cashmere to add some folklore-inspired magic to your kitchen. All ceramics are handmade and will vary slightly in both size and shape.



Ceramic Candle Vessel Filled with 5oz of Signature Akouo Scent 
Top: Mandarin, Lemon, Clove
Middle: Patchouli, Bergamot
Bottom: White Tea, Amber 
Topped with Golden Healer Crystal Chips



Día de Muertos Collab 💀

Intentional Candles to call in your Ancestors with
✨ 11 Amethyst
✨ 22 Smoky Quartz

Upon light, you’ll create a pure source + path for your loved ones to visit.

Olfactory Notes
Top: Violet, Bergamot, Aloe
Middle: Oak, Patchouli, Saffron
Bottom: Palo Santo, Smoke, Vanilla



High Temperature Ceramic Candle Holders~ hand-sculpted

These holders are multi-purpose and can be reused as a ramekin, salt & pepper holder, or even a shot glass!


Interested in collaborating ?

Send us a message telling us your idea and lets work it together!