Shipping & Return/Exchange Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at ruizrocionoel@gmail.com. Please note that returns will need to be sent to the following address: 9599 W Charleston Blvd, Las Vegas, NV, 89117.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at ruizrocionoel@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ruizrocionoel@gmail.com.
Collaborations offer a beautiful fusion of aesthetics and functionality, as we combine our expertise in crafting high-quality ceramic pieces with the distinct design elements and visions of our collaborators. These partnerships challenge us to push boundaries, experiment with novel techniques, and explore innovative concepts that we might not have explored on our own
MUGS & CUPS
Handcrafted ceramic mugs and cups designed with care to bring art and warmth to your everyday moments
LAMPS
Illuminate your space with unique ceramic lamps, each thoughtfully crafted to add a touch of artful elegance and warmth to any room
CANDLE HOLDERS
Enhance your ambiance with Mist Art Studio's unique ceramic candle holders, where artistry meets function in every piece
INCENSE TRAY
Elevate your ritual with Mist Art Studio's handcrafted incense and palo santo holders, thoughtfully designed to bring calm and beauty to your sacred spaces
MINI BOTTLES
Discover Mist Art Studio's charming mini bottles, perfect as decorative accents or unique fragrance vessels to add a touch of whimsy to any space
LINE DISH
Bring a playful charm to any setting with their bold line drawings in black. Versatile in design, they can be used as jewelry holders, soap dishes, spoon rests, and more
BOXES
Ceramic boxes with lids offer a stylish solution for storing everything from spices to jewelry, adding a touch of artistry to your everyday essentials
COMBS
Introducing our versatile Ceramic Comb – the perfect addition to elevate your self-care routine. This beautifully crafted tool isn’t just for stimulating your scalp; it also serves as an effective gua sha tool for your jaw, face, neck, and more
ASHTRAYS
Explore Mist Art Studio's handmade ceramic ashtrays, designed with style and functionality in mind, perfect for adding a unique touch to your space
Interested in collaborating ?
Send us a message telling us your idea and lets work it together!